Frequently Asked Questions
Everything you need to know about bringing Amicis into your home.
What is the typical delivery timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Larger furniture pieces typically arrive within 7-14 business days via our white-glove delivery partners.
Do you offer international shipping for home decor?
Currently, Amicis ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy if a product doesn't fit my space?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also monitor your status through your Amicis account dashboard.
Are your wood products sustainably sourced?
Yes, Amicis is committed to sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.